eBike problems & fixes
Pick the symptom that matches your bike. Every guide starts with a quick answer, then ranked causes with pass/fail checks you can do with basic tools — and a clear line for when to stop and get professional help.
eBike Battery Not Charging
Battery will not charge — charger light stays green or blinks; ranked causes and safe checks.
Read the fixeBike Display Not Working / Won't Turn On
Screen stays dark or resets while riding — start with battery charge and connector checks before suspecting the display unit itself.
Read the fixNot finding your symptom?
Try the step-by-step assistant — it works from the same guides and always tells you when to stop — or tell us what's happening and we'll add the missing guide.
Troubleshooting guides are general information, not professional advice. We never publish anything that involves opening a battery pack — read the safety page first.